YouTube Media Controller - Support

Get help with the YouTube Media Controller Chrome Extension

🚀 Quick Start

The YouTube Media Controller extension allows you to control YouTube video playback directly from your browser toolbar without switching tabs.

  1. Install the extension from the Chrome Web Store
  2. Navigate to any YouTube video
  3. Click the extension icon in your toolbar
  4. Use the controls to play, pause, skip, or adjust volume

❓ Frequently Asked Questions

Q: The extension popup shows "No audible tabs found". What should I do?
A: This means no tabs are currently playing audio or video. Make sure:
  • You have a YouTube video open and playing
  • The video is not muted
  • You've granted the necessary permissions to the extension
Q: The controls don't work on my YouTube video. Why?
A: Try these troubleshooting steps:
  • Refresh the YouTube page
  • Make sure the extension has permission to access YouTube
  • Check if you're using the latest version of Chrome
  • Disable other YouTube-related extensions temporarily
Q: Can I use this extension with other video platforms?
A: Currently, the extension is specifically designed for YouTube and YouTube Music. Support for other platforms may be added in future versions.
Q: Is my data safe? What information does the extension collect?
A: Your privacy is important to us. The extension only collects minimal data needed for functionality:
  • Video titles and metadata for display purposes
  • Playback state (play/pause, current time)
  • No personal information is collected or transmitted
Read our full Privacy Policy for complete details.
Q: How do I report a bug or request a feature?
A: You can:

🔧 Troubleshooting

Extension Not Working

  1. Check Permissions: Go to chrome://extensions/ and ensure the extension has all required permissions
  2. Reload Extension: Click the reload button on the extension card in chrome://extensions/
  3. Restart Browser: Close and reopen Chrome completely
  4. Update Chrome: Ensure you're running the latest version of Chrome

Audio Not Detected

  1. Make sure the YouTube video is actually playing (not paused)
  2. Check that the video is not muted
  3. Try refreshing the YouTube page
  4. Close and reopen the extension popup

📧 Contact Support

Get in Touch

Need additional help? We're here to assist you!

When contacting support, please include:

🔄 Version Information

Current Version: 1.0

Last Updated: July 2025

Compatibility: Chrome 88+ (Manifest V3)